Privacy Policy

Who is responsible for the processing of your data?

  • Responsible for the data: DIWOTO TRAVEL SL
  • Document number: B88245402
  • Fiscal address: Avenida FUENTE NUEVA, 12A, OFIC.37, CP 28703 SAN SEBASTIAN DE LOS REYES, Madrid
  • Phone: 603403093
  • E-mail: david.albadalejo@diwoto.es

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning them. In this regard, you have the right to request:

  • Access: The person who provides us with his/her data shall have the right to obtain from the data controller confirmation as to whether or not the data concerning him/her are being processed, as well as detailed information about certain aspects of the processing being carried out.
  • Rectification: The person who provides us with his or her data shall have the right to obtain the rectification of inaccurate personal data concerning him or her or to have incomplete data completed.
  • Suppression: The person who provides us with his/her data will have the right to request the suppression of his/her personal data; in any case the suppression will be subject to the limits established in the regulatory norm.
  • Limitation of processing: The person who provides us with his or her data will have the right to request the limitation of the processing of his or her personal data.
  • Opposition to processing: In certain circumstances, and for reasons related to their particular situation, individuals who provide us with their data may object to the processing of such data. The entity will stop processing them, except for legitimate, compelling reasons, or the exercise or defense of possible claims.
  • Right to data portability: The person who provides us with their data shall have the right to receive the personal data concerning them, those they have provided to the person responsible for the processing, in a structured, commonly used and machine-readable format, as well as to transmit them to any other person who may be responsible for the processing.

You may exercise these rights by contacting the responsible person. To do so, please use the contact information provided at the beginning of this document. If you wish to obtain additional information regarding the exercise of your rights, you may also contact the Spanish Data Protection Agency (AEPD). We also inform you that, if you believe it appropriate, you have the right to withdraw at any time the consent given for any specific purpose, without affecting the lawfulness of the processing, based on the consent prior to its withdrawal. In the event that you feel that your rights have not been adequately addressed, you may file a complaint with the Spanish Data Protection Agency (C/ Jorge Juan, 6 – 28001 Madrid or at www.agpd.es). Specific issues for each treatment activity:

Addressing security breaches

For what purposes do we process your personal data?

Security breach management and notification

For how long will we process your data?

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and from the processing of the data. Once this time has elapsed, they will be cancelled/deleted ex officio.

Why do we process your data?

Legal obligation of the responsible party.

To whom will your data be communicated?

Other public administration bodies.

Processing of commercial communications

For what purposes do we process your personal data?

Carrying out commercial and marketing actions and communications to inform and build customer loyalty.

For how long will we process your data?

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and from the processing of the data. Once this time has elapsed, they will be cancelled/deleted ex officio.

Why do we process your data?

Consent of the data subject, Legitimate interest of the data controller.

To whom will your data be communicated?

No data is transferred to third parties, except for legal obligations.

Contact treatment

For what purposes do we process your personal data?

Manage and respond to requests for information and budgets, as well as maintain contact for professional or business purposes with individuals, including those representing legal entities, with which the entity maintains a relationship.

For how long will we process your data?

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and from the processing of the data. Once this time has elapsed, they will be automatically cancelled / deleted.

Why do we process your data?

Legitimate interest of the responsible party.

To whom will your data be communicated?

No data is transferred to third parties, except for legal obligations.

Treatment of exercise of rights

For what purposes do we process your personal data?

Management of the exercise of the rights contemplated in the data protection legislation and complaint forms.

For how long will we process your data?

They will be kept for the time necessary to resolve the claims.

Why do we process your data?

Legal obligation of the responsible party.

To whom will your data be communicated?

Other public administration bodies.

Treatment of service provision

For what purposes do we process your personal data?

Provision of our own services derived from the activity, tax and accounting management in order to comply with legal obligations.

For how long will we process your data?

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and from the processing of the data. Once this time has elapsed, they will be automatically cancelled / deleted.

Why do we process your data?

Contractual relationship for the execution of a contract.

To whom will your data be communicated?

Tax Administration, Organizations or persons directly related to the responsible party.

Processing of entity promotion

For what purposes do we process your personal data?

Use of personal data (image) through photographs and audiovisual material, provided within the relationship with the entity, to be published on the website and profiles on social networks of the entity, filming for commercial dissemination, printing in magazines or publications related to our sector.

For how long will we process your data?

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and from the processing of the data. Once this time has elapsed, they will be automatically cancelled / deleted.

Why do we process your data?

Consent of the interested party.

To whom will your data be communicated?

No data is transferred to third parties, except for legal obligations.

Supplier processing

For what purposes do we process your personal data?

Management of the commercial relationship with suppliers.

For how long will we process your data?

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and from the processing of the data. Once this time has elapsed, they will be automatically cancelled / deleted.

Why do we process your data?

Contractual relationship for the execution of a contract.

To whom will your data be communicated?

Banks, savings banks and rural banks, tax authorities.

Recruitment processing

For what purposes do we process your personal data?

Management of the relationship with candidates for employment in the entity.

For how long will we process your data?

They will be kept for the time necessary to fulfill the purpose for which they were collected and to determine the possible responsibilities that may arise from that purpose and from the processing of the data. Once this time has elapsed, they will be automatically cancelled / deleted.

Why do we process your data?

Consent of the interested party.

To whom will your data be communicated?

No data is transferred to third parties, except for legal obligations.